Privacy Policy

This Privacy Policy explains how Print Haven processes personal data when you use lightningscrewsoap.baby, make an enquiry, upload files, request a quote, approve a test print, or place an order for photo and art printing services.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?
01

How We Use Personal Data

We use personal data to respond to enquiries, review files for print suitability within the agreed preflight scope, prepare quotes, manage test print and final approval steps, produce and package orders, arrange collection or local delivery, process payments, maintain records, improve site performance, and meet legal or security obligations.

Processing is confined to the operational needs of the print studio.
02

Service Providers and Partners

We may share personal data with payment processors, delivery or collection partners, hosting and technical service providers, and other contractors who assist with order handling, file transfer, communications, or record keeping. These parties may process data only for the services they provide to us and are expected to protect it appropriately.

Operational sharing is restricted to service providers that support our business functions.
03

Disclosures Required by Law

We may disclose personal data where required to comply with law, a court order, or a lawful request from a public authority, or where disclosure is needed to establish, exercise, or defend legal claims.

Legal disclosure is limited to what is necessary in the circumstances.

Contact Information

Telephone
+27 71 494 3552
Postal address
14 Fortress Street, Rhodesfield, Kempton Park, 1619
Privacy enquiries

Subject to legal limits, individuals may request access to their personal data, ask for correction of inaccurate information, object to certain processing, or request deletion where retention is no longer required. Some records must be kept for accounting, compliance, or dispute-handling purposes.

Available rights may vary depending on the nature of the request and applicable law.

To make a privacy request, provide enough detail for us to identify the relevant record and the action requested. We may ask for additional information before responding, and we may decline a request where the law allows us to do so.

Requests are handled after reasonable verification of identity and scope.

We keep personal data only for as long as needed to handle enquiries, complete orders, maintain business records, resolve disputes, meet legal obligations, and support limited operational follow-up. When data is no longer required, we delete it or de-identify it where practical.

Retention depends on the type of record and the reason it was collected.

The updated version will apply from the date it is posted unless a different effective date is stated. Where a change is material, we will take reasonable steps to draw attention to it through the site or other suitable communication.

We may revise this notice when our practices, services, or legal obligations change.
01

Personal Data We Collect

We may collect contact details, order and inquiry information, uploaded files, file specifications, payment-related records, delivery instructions, and technical data such as device, browser, and usage information. Where users submit artwork or images, we also process the content of those files to provide the requested printing service.

The categories of data collected depend on how users interact with the site and services.
02

Sources of Personal Data

We collect personal data from contact forms, email correspondence, file uploads, quote requests, proofing and approval steps, payment and delivery interactions, and basic website analytics or log records generated when the site is used.

Some information is provided directly, while other data is created through normal site and order activity.
03

Types of Cookies Used

We may use strictly necessary cookies to support site operation, session cookies to maintain form progress, and analytics or preference cookies to understand usage and remember settings. Cookie lifetimes may be temporary or persistent depending on their function.

Cookie use is limited to standard operational and measurement purposes.
04

Cookie Controls

Users can usually block or delete cookies through their browser settings and may be able to set preferences for certain cookie categories where the site provides that option. Disabling some cookies may affect site functionality or the ability to remember form entries and session details.

Browser settings remain the main way to limit non-essential cookies.